Ok, so background. Prince bugged and we couldn't attack him. We had a total of 3 GMs who "assisted" us. This one was the most helpful.
[08/12/07]
20:45[Vaaull]: Hello and welcome, Lanelia. This is Game Master Vaaull. I have received your petition regarding Prince Malchezzar, and I want to thank you for sending it in. How are you doing today? 20:45[Lanelia]: Great, and yourself? 20:45[Vaaull]: I am doing fine, thank you for asking. Do you have a moment to discuss this? 20:45[Lanelia]: I've nothing but time, at the moment :) 20:46[Vaaull]: Hah, I see. Just a moment I will locate you in-game and see this for myself. 20:46[Lanelia]: Thank you for your assistance :) 20:46[Vaaull]: You are very welcome =]. 20:49[Vaaull]: I see. 20:49[Lanelia]: Good for screenshots, not much else, I'm afraid. 20:49[Vaaull]: Just a moment. I will see if there is anything I can do. 20:50[Lanelia]: Thank you. 20:51[Vaaull]: Do you have a warlock or mage in your raid? 20:51[Lanelia]: Both. 20:52[Vaaull]: Very well. This is what I recommend. Have one of your players who can attack multiple enemies at once strip down to nothing. 20:52[Vaaull]: Let me know when this is done. 20:52[Lanelia]: I'm not sure where we'd find the mobs. We've cleared most everything. 20:54[Vaaull]: I see. Just a moment please. 20:54[Lanelia]: Our warlock, Athalus has stripped down. Ugh, scary. 20:56[Vaaull]: Have all of your raid, except Athalus stand outside the doors to the Prince. 20:56[Lanelia]: Done. 20:58[Lanelia]: i'm sorry, there was one person inside. now it's clear except for Athalus 20:58[Vaaull]: When you see a mob in the area, pull it to Prince. 20:58[Lanelia]: 20:59[Lanelia]: no change. 20:59[Vaaull]: Now, hit the Prince. 20:59[Lanelia]: Woot! ***So here, the mob that the GM spawn walked over and raped us. He didn't bother asking if we wanted lube. Fortunately, most of us were naked. (Don't ask.)***
20:59[Lanelia]: gah! 21:00[Lanelia]: we uh....just got demolished by the mob.... 21:00[Vaaull]: That didn't turn out so well. 21:00[Vaaull]: Were any of your raid able to attack the Prince? 21:00[Lanelia]: lol no. we were all mostly naked. 21:01[Vaaull]: Well. That would be the downfall. 21:01[Vaaull]: I am really sorry about this. I feel bad. 21:01[Vaaull]: I wanted to help. But I could only watch. 21:01[Lanelia]: don't. lol. we're all in vent, and are rofl'ing. 21:02[Lanelia]: any way you could rezz us? 21:02[Lanelia]: Yeah, now he's bugging in and our. 21:02[Lanelia]: out* 21:03[Vaaull]: Just one moment, I will see if I can rez you. 21:04[Lanelia]: Thanks! :) 21:06[Vaaull]: I am very sorry. I am unable to rez you =[. This is why I told you to stay outside of the area.
***The raid went ballistic in vent***
21:07[Lanelia]: we are. the mob walked back towards us and agro'd 21:07[Vaaull]: Why were some of the raid stripped? 21:08[Lanelia]: We weren't sure if he was going to suddenly become attackable and agro us, and if that happened we didn't want to take durability hits. 21:08[Lanelia]: this was before I submitted the ticket. 21:08[Vaaull]: I see. I am very sorry. This was a bad turnout. 21:09[Vaaull]: Are there any other issues I might be able to resolve for you at this time?
***How about the original reason I petitioned?***
21:09[Lanelia]: This has already cost us a great deal or time, and some of our members money for repairs; is there anyway at all we could just at least get a rezz or something. This wasn't our fault. The death wasn't our fault. And now we're reaping the rewards of bad 21:10[Lanelia]: programming in Karazhan. Good player relations would suggest that the group get some kind of assistance, whether it be a mass rezz, or a teleport back to this point in the instance. 21:11[Lanelia]: The trash mobs have likely already respawned and will put us further behind. I do not believe that this request is too much to ask. 21:13[Vaaull]: I am sorry, I cannot rez you. I have already spoken with my senior about the matter. This is why I told you to stay outside the doors. 21:13[Lanelia]: We are outside the doors. 21:14[Lanelia]: Dually is only inside because once the doors closed, and then reopened, he walked in. 21:14[Lanelia]: only outside* 21:14[Lanelia]: bah i meant inside.... 21:15[Lanelia]: We fraps most of our runs, and I've been told that one of the members has a video of 1. Us actually being outside the doors, 2. You spawning the mob and it wiping us, and 3. a complete transcript of this conversation
***OWNED!***
21:15[Lanelia]: now, as for the wiping, i know it wasn't intentional, but this is NOT good player relations in any sense of the word. 21:17[Vaaull]: I am truly sorry for your loss. And understand your frustration. However, I have been advised that I must not provide a rez at this time. Now, if there aren't any other issues at this time, I will be moving on to assist other players. 21:17[Lanelia]: one more question, I require the name of your senior to lodge a formal complaint, or I would prefer to speak to him/her personally about the matter. 21:18[Vaaull]: Very well. Just one moment. 21:18[Lanelia]: Because this is asinine. 21:19[Lanelia]: And for the record, I understand that you cannot do anything, and I'm not venting at you. 21:22[Vaaull]: I am sorry for the wait. I will be right with you. ***We all got rezzed at this point. Cept for Darmanix, who released/hearthed like.....20 seconds before. (newb)***
21:24[Lanelia]: Small thing, could you port Darmanix to just outside Karazhan. He released and hearthed due to frustration just moments before you rezzed us. 21:24[Lanelia]: And I do thank you for rezzing us, btw. 21:24[Lanelia]: Once darmanix gets inside, we can summon him to us. 21:25[Vaaull]: Port Darmanix to you? 21:25[Lanelia]: to just outside Karazhan, if possible. 21:26[Lanelia]: Also, Athalus, our meatshield is still dead in Prince's room. 21:28[Vaaull]: I am sorry, I cannot port Darmanix, as he does not pertain to this situation. 21:28[Lanelia]: I understand. as far as i know, he's close, so that's fine 21:29[Lanelia]: oh, i think Areal is still in the Prince room as well, as he was attempting to unbug Prince. 21:29[Vaaull]: Ah, I see. He shouldn't have been there. 21:29[Lanelia]: I honestly didn't know he was in there. 21:29[Lanelia]: I requested everyone leave the room. 21:30[Vaaull]: I will cut him break this time. I am sorry this happened. I was trying to help. 21:30[Lanelia]: And i Thank you very much for it! 21:31[Lanelia]: Is there a place I can send feedback about this? 21:31[Lanelia]: Areal asked me to tell you he wasn't expecting the portal and that you just gave him a mild heartattack. 21:31[Lanelia]: :) 21:32[Vaaull]: Haha, I am sorry about suprising him. I consulted with more than one of my seniors and I received mixed advise. 21:32[Vaaull]: That is the reason for the wait. 21:32[Vaaull]: Are there any other issues I might be able to resolve for you at this time? 21:33[Lanelia]: That's all te assistance we need. Thank you for helping us as much as you did. Now I have one more request. I understand if you cannot grant it, but I'll ask anyway. Because of the time we've spent on this, is there anyway you could wipe the trash? 21:33[Lanelia]: in case we wipe and have to come back. 21:34[Vaaull]: I am sorry, I cannot wipe the trash. I am forbidden. 21:35[Lanelia]: Other than that, you've been extremely helpful. If i could have the feedback email, I would like to discuss my experience tonight. 21:35[Vaaull]: Very well. Take care Lanelia. Please feel free to submit another petition if any further issues should arise. Feel free to submit your feedback of our conversation by sending an email to wowgmfeedback-us@blizzard.com. 21:35[Vaaull]: Thank you. I am glad I could be of service. 21:35[Lanelia]: BY THE LIGHT OF THE MOON !><POOF!>
So, we ended up getting rezzed, but just take a look at the timestamps to see how frickin' long it took.
